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and yet i was not happy. My job had evolved to be mostly handling disgruntled clients. When i answered the telephone, when i opened my e-mails, when i checked voicemail i knew what most of them would be.
someone, somewhere, was unhappy about something. And expecting me to fix it. I continued on this way for about 3 1/2 years. I enjoyed occasionally being the hero, but over time, with more and more clients with more and more problems, and with less and less money at my disposal to address those problems, i found myself...read more detail...
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